Trading Platform FAQs

Which trading platforms are available to me?

Ironbeam offers many trading platforms. Visit our platform page to view your options. If there is a platform that you are interested in that is not listed on our platform page, call our help desk to check availability. Ironbeam is compatible with many platforms that are not listed on our website.

What are the fees for the various platforms?

Since we offer a large numbers of trading platforms and vendors can change their fee structures from time to time, we do not list platform fees on our website. However, all of the platforms are offered at-cost. We do not add fees on top of what the vendor charges. The best way to check what the fees are for a certain platform would be to visit the vendor’s website.

How do I get set up on a trading platform?

Let us know which trading platform you would like to be set up on during the account opening process, and we will take care of it for you upon the opening of your account.

How do I switch trading platforms?

Once you know which trading platform you would like to be switched to, send our Client Services department an email with the request: [email protected]. They will be in touch right away and make the necessary changes.

Does Ironbeam offer trading platform support?

Ironbeam’s client services desk is fully trained on the Ironbeam trading platform, and can answer any questions you may have about it. For third party platforms, you will need to contact the vendor for support on software-specific questions.

Does Ironbeam offer a free trading platform?

Yes, the Ironbeam trading platform is offered for free.

VISIT OUR KNOWLEDGE BASE

DISCLAIMER: There is a substantial risk of loss in trading commodity futures and options products. Losses in excess of your initial investment may occur. Past performance is not necessarily indicative of future results. Please contact your account representative with concerns or questions.

By Ironbeam| April 12, 2019| FAQs| 44 Comments

44 comments

Gerald June 24, 2019 at 4:53 pm
Reply
Hello,
I interested in using the metatrader 5 android app, as a platform to trade. Is this going to be possible.
1. Ironbeam June 25, 2019 at 8:58 am
  Reply
  Hi Gerald,
  We do not currently support Metatrader 5, however we do support most other platforms.
Chris October 9, 2019 at 6:32 pm
Reply
Do You support Ninjatrader 8?
1. Ironbeam March 10, 2020 at 3:53 pm
  Reply
  Chris,
  We support any Ninja license that was purchased prior to March of 2015. If the license is newer than that, we unfortunately cannot support it.
  1. Str May 9, 2023 at 3:27 pm
    Reply
    Hi,
    What kind of platforms are coming out with soon? Anything with crypto trading? Market making stuff?
    1. Ironbeam May 22, 2023 at 11:55 am
      Reply
      Hey Scott,
      You can view our currently supported trading platforms here. For market-making, we recommend Ironbeam API.
Ethan February 12, 2020 at 12:08 pm
Reply
Hello. Curious if you allow a TT fix connection with Sierra Charts?
Thank you
1. Ironbeam March 10, 2020 at 12:02 pm
  Reply
  Ethan,
  Not currently, however, we plan on offering it very shortly.
Joe April 30, 2020 at 2:11 pm
Reply
What is the major difference between the Firetip and Firetip X as far as order placing? Is there any difference in latency and connectivity to Globex? What is your method of connectivity?
1. Ironbeam May 11, 2020 at 3:41 pm
  Reply
  Joe,
  There is no difference between the two in terms of latency. Both go through the same engines that are colocated at the exchange datacenter. Contingent orders are managed serverside for the lowest possible latency. So triggered orders are executed right on the server that is there at the datacenter.
  1. Mario June 21, 2020 at 5:09 am
    Reply
    If using Firetip X is there also a 45 cent per trade fee?
    Does Firetip X have the capability of doing complex bracket orders/strategies to mitigate risk once you’re in the profit? For example moving stop to breakeven once you’re up x amount of points and converting hard stop to trailing stop. If this is possible is all of this handled on the server or on the local machine?
    1. Ironbeam June 22, 2020 at 1:36 pm
      Reply
      Mario,
      There is no $0.45 fee for using Firetip X. Firetip X offers you the capability of not only OCO & complex bracket orders, but you can create your own order types from scratch and save them for future use. All orders are stored server-side, not on your computer.
Xhicken calabaza June 10, 2020 at 10:47 am
Reply
Mt4?
1. Ironbeam June 22, 2020 at 1:38 pm
  Reply
  Xhicken,
  We do not currently support MT4.
Kriss July 6, 2020 at 9:57 pm
Reply
Some of your Introducing Brokers offer the FireTip Basic platform which has zero fees. Next year, when Firetip X is no longer free, will there be an option to switch to a free platform like Firetip basic ?
1. Ironbeam July 7, 2020 at 12:55 pm
  Reply
  Kriss,
  The Firetip Basic platform does have a $0.45/side routing fee (so not “zero fees”). Firetip X does not have this routing fee. You can switch to Firetip Basic at any time.
Carl July 10, 2020 at 1:43 pm
Reply
Do customers also get access to the legacy desktop platform (with charting) when they sign-up for FiretipX ? If yes, is there any additional cost for using that old-FireTip-installed-on-PC (which includes DOM + Chart) platform ?
1. Ironbeam July 30, 2020 at 10:38 am
  Reply
  Carl –
  Customers can opt-in for access to Firetip Legacy, however the free platform promotion is only for Firetip X. The Pro Legacy platform is still $49/mo with no per-side platform fees.
Herbie July 24, 2020 at 6:32 pm
Reply
On Firetip Basic platform and Firetip X, are they showing Real Time Quote or Delay?
1. Ironbeam July 30, 2020 at 10:36 am
  Reply
  Herbie –
  Both platforms are showing live data.
Faisal Shah October 2, 2020 at 12:03 am
Reply
Do you offer API to connect to your platform?
1. Ironbeam October 19, 2020 at 10:11 am
  Reply
  Faisal,
  The Firetip X API is available. We also offer the Rithmic and CQG trading APIs.
DayTraderrrr April 4, 2021 at 2:16 pm
Reply
Can Firetip platform use rithmic data feed?
1. Ironbeam May 11, 2021 at 10:42 am
  Reply
  Hey there,
  Firetip doesn’t use any third party data source. It has its own dedicated data feed that is hosted at the Aurora data center where CME is.
Michael May 7, 2021 at 9:47 pm
Reply
Can Firetip X use range, volume and tick charts?
Can the DOM display LTQ so that we can see the amount of size hitting into the best bid/offer?
1. Ironbeam May 11, 2021 at 10:34 am
  Reply
  Hi Michael,
  Yes to the Range, Volume, and Tick charts. As for the DOM displaying LTQ that is not yet available.
MOHAMMED A ISLAM August 18, 2021 at 3:11 pm
Reply
Can I do chart Trading
1. Ironbeam September 2, 2021 at 9:15 am
  Reply
  Mohammed,
  Chart trading is available via the mobile app in an update being released next week. We may add chart trading to the desktop version in the near future.
Ali S September 1, 2021 at 6:27 pm
Reply
can I use Tradingview to trade futures with you?
1. Ironbeam September 2, 2021 at 9:14 am
  Reply
  Ali,
  Yes, you can. We are an official broker partner of TradingView.
I. Nicola March 6, 2022 at 8:32 pm
Reply
Are there any Fees using TradingView Platform?
Please detail All.
Achille March 12, 2022 at 7:40 pm
Reply
Do you support the ATAS trading platform?
1. Ironbeam March 15, 2022 at 2:59 pm
  Reply
  Hi Achille,
  Yes, we do.
Ouedraogo Aristide Marie Davy September 1, 2022 at 3:26 pm
Reply
Hi,
How can I use CQG data feed with NinjaTrader 8?
cj November 30, 2022 at 9:46 am
Reply
Hi,
Do you offer Tradingview platform?
Has January 4, 2023 at 2:27 pm
Reply
Does Ironbeam trading platform offer Febonachi feature for Chart?
1. Ironbeam March 3, 2023 at 9:00 am
  Reply
  Hey there,
  Yes we do. If you have any other questions, please feel free to let us know.
Michael P February 17, 2023 at 2:32 pm
Reply
How do I change the DOM settings to show market depth at 10 prices? Right now, it is only showing 1 bid and 1 ask and I can see no way to adjust the setting.
1. Ironbeam March 3, 2023 at 8:59 am
  Reply
  Hey Michael,
  If you can only see one level, you just need to enable level 2 data in the subscription menu. If you have any other questions please feel free to reach out!
Mike l. April 30, 2023 at 3:24 pm
Reply
Do you have order flow charts
1. Ironbeam May 22, 2023 at 11:57 am
  Reply
  Hey Mike,
  Yes, we do. For order flow charts we recommend Bookmap or Sierra Charts.
Trevor S May 14, 2023 at 11:49 am
Reply
Are Stop & Profit bracket orders stored client-side or server-side? Will my orders remain even if I lose connection?
1. Ironbeam May 22, 2023 at 11:54 am
  Reply
  Hey Trevor,
  All orders are stored server-side. If you lose connection, your orders placed on the Ironbeam Platform are still working.
Brian July 6, 2023 at 1:23 pm
Reply
Got a few questions.
1. Is chart trading availble on the desktop/web?
2. Do you have fixed volume profile feature?
3. If yes to the above, is are htese features on the free version or the paid?
Thank you.

Trading Platform FAQs

Which trading platforms are available to me?

What are the fees for the various platforms?

How do I get set up on a trading platform?

How do I switch trading platforms?

Does Ironbeam offer trading platform support?

Does Ironbeam offer a free trading platform?

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